Hey there! Whether you’ve got a question, a suggestion, or just want to share your thoughts, we’re all ears. At FootVibe, we genuinely believe that every customer’s voice matters—because, honestly, it’s your feedback that helps us grow and improve.
Fun fact: Our founder, Alex, still personally replies to emails whenever possible. It’s a tradition that started back in our early days when we were just a tiny team working out of a garage. One customer’s email about a sizing issue led to our now-famous "Perfect Fit" guarantee. So yeah, we take your messages seriously!
Prefer email? Drop us a line at [email protected]. We usually respond within 24 hours—sometimes faster if you catch us during our morning coffee run!
Need to talk to a real human? Call us at +1 405 589 2137. Our team’s available Monday–Friday, 9am–6pm PST. (Pro tip: Wednesdays around 2pm tend to be the quietest if you hate hold music.)
Last month, Sarah from Texas suggested we add wider width options—and guess what? We did! That’s the kind of impact your input can have. Don’t hesitate to reach out, even if it’s just to say hi.
By the way, we’ve got a live chat option during business hours (look for the little icon in the corner). It’s perfect for quick questions like "When will my order ship?" or "Do these come in purple?" (Spoiler: We’re working on it!)
Our team works remotely across three time zones, but if you ever need to send something physical, here’s our mailing address:
P.S. We don’t have a storefront (yet!), but if you’re ever in Arizona and spot someone wearing FootVibes at a coffee shop, there’s a good chance it’s one of us—come say hello!
